Legal Document

499be Terms and Conditions

Please read these terms carefully before using the 499be platform — they define your rights and responsibilities.

These terms and conditions have been last updated. 499be reserves the right to update these terms at any time. By continuing to use the platform, you will be considered to have agreed to the latest version. If you have any doubts, please contact our support team.


1. Introduction & Applicability

These terms and conditions ("Terms") apply to the 499be platform and all services provided on it. 499be is an online gaming platform offering cricket betting, live casino, and slot games for users in Bangladesh.

By creating an account on 499be or accessing the platform, you will be considered to have read, understood, and agreed to these Terms. If you do not agree with these Terms, please refrain from using the platform.

Important: These terms form a legally binding agreement. Reading this document in full before starting to use the platform is mandatory.


2. Account Eligibility & Registration

To open an account on 499be and use its services, the following conditions must be met:

2.1 Age Requirement

  • Only individuals aged 21 or older may open an account on the 499be platform.
  • The platform may request an identity document or other verification papers at any time for age verification.
  • Use of the platform by minors is strictly prohibited.

2.2 Account Information

  • Each user may operate only one account. Creating multiple accounts is prohibited.
  • All information provided at the time of registration must be truthful, accurate, and complete.
  • Keeping the account password confidential is the user's own responsibility.
  • Giving a third party access to your account or selling/transferring your account is prohibited.

2.3 Identity Verification (KYC)

To complete the identity verification process required by 499be, the user may need to submit a national identity card, passport, or other approved documents. If this process is not completed, deposits, withdrawals, or bonus benefits may be restricted.


3. Deposits, Withdrawals & Payments

3.1 Payment Methods

499be currently supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (BRAC Bank, Dutch-Bangla Bank, and other major commercial banks).

3.2 Deposit Limits

  • Minimum deposit: ৳200 (per method).
  • Deposited funds are generally credited to the account instantly.
  • The source of deposits must be your own registered payment account.

3.3 Withdrawal Conditions

  • Minimum withdrawal: ৳500.
  • Standard withdrawal time: 5–30 minutes.
  • Withdrawals can only be made through the same method used for the deposit.
  • Withdrawals may be delayed or suspended if identity verification has not been completed.
  • 499be reserves the right to suspend withdrawals if fraud or a breach of rules is suspected.

Warning: Depositing or withdrawing using a third-party account is strictly prohibited. Violation of this rule may result in account termination.


4. Bonuses & Promotional Offers

4.1 Welcome Bonus

499be offers new members a 200% bonus on their first deposit, up to a maximum of ৳20,000. For example:

  • Deposit ৳1,000 → Bonus ৳2,000 → Total balance ৳3,000.
  • Deposit ৳22,000 → Bonus ৳20,000 → Total balance ৳42,000.

4.2 Wagering Requirements

Wagering requirements must be met before bonus funds can be withdrawn. A 15x wagering requirement applies on the bonus amount (on the bonus only, not on the combined total of deposit + bonus). For example: ৳2,000 bonus × 15 = ৳30,000 must be wagered before withdrawal.

4.3 General Bonus Terms

  • Each user may use each promotional offer only once.
  • When claiming a bonus, wagering must be completed within a specified time limit.
  • Attempting to claim the same offer through multiple accounts is prohibited.
  • 499be reserves the right to modify, suspend, or cancel any bonus offer at any time.
  • If fraudulent activity is suspected, bonuses may be forfeited.

4.4 VIP Program

Regular members can become part of the 499be VIP program. This program has four tiers:

  • Bronze: Up to 0.2% cashback per week.
  • Silver: Up to 0.5% cashback per week.
  • Gold: Up to 0.8% cashback per week.
  • Platinum: Up to 1.0% cashback per week.

Members can advance to higher tiers based on gaming activity and engagement. VIP benefits may change, and 499be's decision on this matter is final.


5. Gaming & Betting Rules

5.1 General Gaming Rules

  • All games are conducted in accordance with fair play principles. Game outcomes are determined using a Random Number Generator (RNG).
  • If a game or bet outcome is affected by a technical error, 499be reserves the right to void the relevant bet.
  • Using bots, automated software, or any other unfair method is strictly prohibited.
  • If game rules change, 499be will endeavour to notify members in a timely manner.

5.2 Sports Betting

  • All bets will be settled according to the rules displayed on the platform.
  • If an event is cancelled or postponed, bet settlement will follow prevailing industry standards.
  • Specific rules apply to each market; it is the user's responsibility to read the relevant market rules before placing a bet.
  • In the case of an obvious pricing error, 499be may void the bet.

5.3 Responsible Gaming

499be believes in responsible gaming. We encourage our members to play for entertainment purposes and are committed to raising awareness against problem gambling. For more details, please visit our Responsible Gaming page.


6. Prohibited Activities

Any of the following activities are strictly prohibited on the 499be platform. Violation may result in account termination and forfeiture of funds:

  • Using the platform for money laundering or for concealing funds obtained illegally.
  • Impersonating another user or providing fraudulent information.
  • Attempting to interfere with the platform's software or games.
  • Operating multiple accounts by the same person.
  • Abusing or manipulating the bonus system.
  • Attempting to harass or harm other users.
  • Accessing the platform through any automated or robotic means.

If any suspicious activity is detected, 499be reserves the right to suspend or terminate the account without prior notice.


7. Privacy & Data Protection

499be places the highest importance on protecting users' personal information. Our platform is secured by SSL encryption technology.

  • Users' personal information is not sold to third parties.
  • Information is used only for service operation, identity verification, and fulfilling legal obligations.
  • To learn about our full privacy policy, please visit the Privacy Policy page.

7.1 Account Security

  • Use a strong password and change it regularly.
  • If you notice any suspicious activity, notify the 499be support team immediately.
  • 499be will not be held liable for unauthorised access to an account if the user fails to keep their own password secure.

8. Limitation of Liability

8.1 Service Availability

499be strives to provide uninterrupted service, however temporary disruptions may occur due to technical maintenance, server upgrades, or unforeseen circumstances. 499be will not be liable for such disruptions.

8.2 Gaming Losses

Winning and losing in gaming is entirely normal. 499be accepts no liability for a user's gaming losses. It is advised to play within your means for entertainment purposes.

8.3 Third-Party Content

The 499be platform features content from third-party game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, NetEnt, Microgaming, Ezugi). These providers' own terms and conditions may apply.


9. Account Closure & Suspension

9.1 Closure at User's Request

Any user may request to close their account at any time. In this case, any funds remaining in the account will be returned subject to fulfillment of applicable withdrawal conditions.

9.2 Closure by 499be

499be reserves the right to suspend or permanently close any account in the following circumstances:

  • If any clause of these Terms is violated.
  • In the case of fraudulent or suspicious activity.
  • If incorrect or false information has been provided.
  • Due to legal or regulatory obligations.
  • In the case of an account that has been inactive for an extended period.

10. Dispute Resolution & Contact

10.1 Complaints Process

For any dispute or complaint, please contact our customer support team first. We provide support 24/7 via live chat and email ([email protected]).

10.2 Method of Resolution

  • Complaints will first be addressed through customer support.
  • If unresolved, the matter will be escalated to 499be's dispute resolution department.
  • 499be's decision will be considered final and binding, unless a clear technical error is proven.

10.3 Changes to Terms

499be may update these terms at any time. Notice will be given on the platform for significant changes. Continued use of the platform after any changes will be considered your agreement to the new terms.

Contact: For any questions or complaints, reach us via our 24/7 live chat or by email at [email protected]. Support is available in both Bengali and English.


11. Miscellaneous Provisions

11.1 Entire Agreement

These terms, the privacy policy, and any applicable bonus terms together form the entire agreement between 499be and the user.

11.2 Severability

If any provision of these terms is found to be invalid or unenforceable, it will not affect the validity of the remaining terms.

11.3 Language

These terms are written in Bengali. In the event of any discrepancy between the Bengali version and a version translated into another language, the Bengali version will prevail.

11.4 Responsible Gaming Commitment

499be is committed to ensuring responsible gaming as a safe and reliable platform. We provide various tools to help prevent problem gambling. For more details, visit our Responsible Gaming section.

If you have further questions about these terms, please visit our FAQ page or contact our support team directly.

For ages 21+. 499be is only for individuals aged 21 or older. Gambling is a recreational activity — do not bet beyond your means.